Hoben Safety

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Terms and Conditions

Terms and Conditions

Effective Date: 01/01/2025

Welcome to Hoben Safety, LLC (“Company,” “we,” “our,” “us”). These Terms and Conditions govern your use of our website (www.hobensafety.com) and any services or products provided by us. By accessing or using our website or services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing our website or purchasing our products or services, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please discontinue use of our website and services immediately.

2. Modifications

We reserve the right to modify or update these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services constitutes acceptance of the revised terms.

3. Products and Services

Product Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.
Pricing: Prices are subject to change without notice. We strive to ensure accuracy but are not responsible for typographical errors or inaccuracies.
Returns and Refunds: Our return policy is detailed separately below, as well as on the return policy page listed in our websites footer.

4. Use of Website

Eligibility: You must be at least 18 years old to use our website or make a purchase.
Prohibited Conduct: You agree not to:
- Use the website for any illegal purpose.
- Interfere with or disrupt the website’s functionality.
- Engage in unauthorized access to our systems or data.
- Use automated tools to access, monitor, or copy website content.

5. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Hoben Safety, LLC or its licensors. Unauthorized use of this content is prohibited.

6. Limitation of Liability

Hoben Safety, LLC is not liable for:

Indirect, incidental, or consequential damages arising from your use of our website or products.
Errors, interruptions, or inaccuracies on the website.
Any unauthorized access to your personal information.

To the extent permitted by law, our total liability for any claim related to our website or services is limited to the amount you paid for the specific product or service.

7. Indemnification

You agree to indemnify and hold harmless Hoben Safety, LLC, its affiliates, officers, and employees from any claims, damages, or expenses arising from your use of our website, products, or services.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Kentucky, without regard to its conflict of law principles. Any disputes will be resolved in the courts located in Kentucky.

9. Contact Information

For questions or concerns, contact us at:

Hoben Safety, LLC
Email: info@hobensafety.com
Phone: 502-409-0132

Thank you for choosing Hoben Safety, LLC. Your trust and satisfaction are our priorities.

Return and Refund Policy

Return and Refund Policy

Effective Date: 01/01/2025

At Hoben Safety, LLC (“Company,” “we,” “our,” “us”), we are committed to providing quality products and excellent customer service. This Return and Refund Policy outlines the terms under which returns and refunds are processed.

1. Return Eligibility

To be eligible for a return:

The item must be unused, in its original packaging, and in the same condition as when you received it.
Returns must be initiated within 30 days of the shipment’s arrival.

Non-Returnable Items:

Opened boxes of cleaning chemicals, gloves, and certain safety or office supplies, please contact your account manager for details.
Custom or special-order products.
Products marked as final sale.

2. How to Initiate a Return

To request a return, please contact us at:

Email: returns@hobensafety.com
Phone: 502-409-0132

Provide your order number, a brief explanation of the reason for the return, and any supporting documentation, such as photos for damaged or defective items.

3. Refunds

Refunds will be processed to the original payment method once the returned item is received and inspected.
Shipping fees are non-refundable unless the return is due to our error (e.g., incorrect or defective item).
If approved, refunds will be issued within 7-10 business days.

4. Damaged or Defective Items

If you receive a damaged or defective item:

Notify us within 7 days of receiving the shipment.
Provide photos and details of the damage or defect.
We will arrange for a replacement, repair, or refund at no additional cost.

5. Exchanges

Exchanges are subject to product availability. If the requested replacement item is unavailable, we will issue a refund.

6. Shipping Costs for Returns

Customers are responsible for return shipping costs unless the return is due to our error.
We recommend using a trackable shipping service and purchasing shipping insurance. We are not responsible for returns lost in transit.

7. Exceptions

We reserve the right to deny returns or refunds if the returned item does not meet the conditions outlined in this policy.

Contact Information

If you have any questions about this policy, please contact us:

Hoben Safety, LLC
Email: returns@hobensafety.com
Phone: 502-409-0132

Thank you for choosing Hoben Safety, LLC. We appreciate your business and strive to ensure your satisfaction with every purchase.